Princeton Abdulsalam

PRINCETON ABDULSALAM

princetonabdulsalam25@gmail.com ❖ www.linkedin.com/in/princetona

Results-driven Cloud and Systems Administrator with expertise in Linux, Azure, AWS, and VMware environments. Proven track record in managing complex IT infrastructures, implementing automation solutions, and ensuring robust security measures. Skilled in bridging the gap between technical requirements and business objectives. Consistently delivering efficient and scalable IT solutions.

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SKILLS

  • Cloud & Infrastructure: AWS, Azure, Terraform, VMware vSphere, ESXI
  • DevOps & Automation: Docker, Kubernetes, GitHub Actions CI/CD, Ansible
  • Programming & Scripting: Python, Bash, PowerShell, HTML/CSS/JS
  • Operating Systems: Red Hat Enterprise Linux (RHEL), Windows Server
  • Security & Monitoring: SSL/TLS, Ansible Vault, PRTG, Nagios, Wireshark
  • System Administration: Active Directory, DNS, DHCP, Apache Web Server
  • Networking: VLANs, TCP/IP, VPN, Routing & Switching

PROJECTS

DevOps Cloud Resume Challenge – GitHub

  • Developed a serverless web app with visitor counter using AWS (Lambda, API Gateway, DynamoDB, S3, CloudFront), Python/HTML/CSS/JS stack; automated infrastructure, deployments & testing via Terraform & GitHub Actions CI/CD.

WORK EXPERIENCE

Technical Support Engineer

May 2023 – Nov. 2023

Intelice Solutions ❖ Maryland

  • Assisted in the deployment and management of Azure virtual machines for various client environments
  • Upheld the IT infrastructure for a portfolio of 22 diverse companies.
  • Updated and managed SSL/TLS Certificates for Apache Linux web servers using DigiCert.
  • Managed system security, including SELinux policies, firewalld rules, and access controls.
  • Utilized Ansible for automated system patching and configuration management across Red Hat Linux servers.
  • Developed Bash scripts for automated cleanups of logs, temporary files, and yum cache on the Red Hat Linux servers.
  • Resolved critical NOC alerts dealing with Apache Web Servers, Datto Switches & Azure Virtual Machines.
  • Utilized Nagios for network monitoring and troubleshooting.
  • Managed DNS, DHCP and Group Policy configurations on Windows Server Domain Controllers.

Technology Associate

Feb. 2022 – May 2023

Staples ❖ Maryland

  • Resolved 70% of customer issues on the first call, reducing average handle time by 20%.
  • Operated the EasyTech department by performing technical services such as PC tune-ups, data recovery, malware detection, Windows, Linux & macOS operating system installations & troubleshooting.
  • Trained Helpdesk Technicians on technical troubleshooting to diagnose and resolve software and hardware issues.
  • Improved knowledge base by documenting common issues and their solutions.

IT Networking Intern

Sep. 2021 – May 2022

Western School of Technology & Env. Science ❖ Maryland

  • Designed virtual network environments using Cisco Packet Tracer for testing and validation.
  • Configured physical Cisco routers and switches to implement VLANs and routing protocols.
  • Built and tested CAT5 ethernet cables for laboratory network infrastructure setup.
  • Managed Cisco network devices remotely via SSH/PuTTY for configuration and troubleshooting.
  • Analyzed network traffic using Wireshark to diagnose and resolve connectivity issues.

CERTIFICATIONS

  • RHCSA – Red Hat Certified System Administrator (May. 2024)
  • ITIL Foundation (Dec 2023)
  • AWS SAA – AWS Certified Solutions Architect (Nov. 2023)
  • AZ-104 – Microsoft Azure Administrator (Oct. 2023)
  • AWS CLF-C02 – Certified Cloud Practitioner (Sept. 2023)
  • CompTIA Security+ (June 2023)
  • MD-102 – Microsoft 365 Certified: Endpoint Administrator Associate (Dec. 2022)
  • CompTIA Network+ (May 2022)

EDUCATION

Bachelor of Science in Cloud Computing

Jan. 2024

Western Governors University